• Crystal Sound Systems, Inc. Serving the Pittsburgh area for over 40 years.
  • 800-400-2520
  • 724-941-2520

Device & System Management Applications

GW3-TRBO

Performance Management Software For Motorola MOTOTRBO Networks

THE GENESIS GROUP

GW3-TRBO provides centralized monitoring, management, reporting, analytics and notifications for MOTOTRBO Radio Systems. It allows users to easily view and monitor live radio and data traffic, report on system and subscriber activity as well as manage resources down to the subscriber level from a single or any combination of a combination of multiple MOTOTRBO Capacity Plus, Linked Capacity Plus, Capacity Max or Connect Plus networks

Key Benefits

  • GW3-TRBO customers will gain the ability to monitor, archive and report on all system activity - regardless of the number of systems, sites or subscribers.
  • Enabling them to monitor, manage and report on all usage and configure their network accordingly.
  • All system information flows to a central location, reducing the need for on-site technician visits, thus saving time and money.
  • Users are also able to create triggers to be notified of system alarms, failures and interference.

Key Features

  • Compatible with all MOTOTRBO Platforms.
  • Reports are flexible, using MS Excel.
  • Multi-Site and Multi-Tenancy Compatible.
  • Data Archiving for a year or more.
  • All radio and data traffic information monitored realtime and available for forensic reporting and analysis.
  • Solution also includes web-based dashboard views of system performance and and status.

GW3-TRBO Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • Compatible with all current releases of MOTOTRBO - Connect Plus requires an XRT9xxx but no talkpaths - Capacity Max requires North-Bound Interface through System Advisor
  • Computer Hardware / Operating Systems:
    • Required for 6 sites or less: Quad Core processor, 16 GB RAM, 320 GB hard drive, Windows 7 Professional (or newer) 64 Bit OS, Microsoft Office 2013 Pro, 1 GB non-integrated graphics card.
    • For 7 or more sites and/or increased database capacity: Quad Core processor, 32 GB RAM, 2 x 300 GB of available hard drive space, Windows Server 2012 Standard Edition – 64 Bit OS, Archiving: MS SQL Server 2012 – 5 device licenses, Microsoft Office 2013 Pro
  • IP Technology
    • Connectivity to Centralized or Site Controllers and repeaters, depending on the MOTOTRBO architecture
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus 2.4 and above.
  • Compatible with Capacity Plus 1.4 and above, and Capacity Max.

Industries

Hospitality, Mining, Oil & Gas, Public Services (non-Public Safety Government) Transportation & Logistics, and Utilities.

Application Partner

Motorola Application Partner


DAPage

The Right Devices, The Right People, The Right Time.

DAPAGE, LLC

DAPage is a Software as a Service gateway to the Motorola MOTOTRBO family of products, supporting all of the available MOTOTRBO topologies from a conventional control station and a half-dozen subscribers to thousands of radios on a Connect Plus™ regional deployment, and we will be adding support for Capacity-Max later this year.

Using our hosted services we can enable MOTOTRBO display / data capable radios to receive and send transactions sourced from many different applications, ranging from traditional pager based messaging, to two-way work order and dispatch application needs, to advance location GPS, SCADA, IoT based notifications and most important your customer’s applications.

Key Benefits

  • Plug-and-play cloud-based solutions feature quick installation and no additional overhead.
  • Service-based solution easily adapts with you and your technology as your needs change.
  • Maximum data security and stability.
  • Ongoing service & support, including ongoing updates to adopt to new technology.

Key Features

  • Full Mototorbo support for all display /data capable radios including the upcoming Capacity Max.
  • Diverse interface capabilities from basic e-mail to Restful WEB Service Interfaces:
  • Extended capabilities for Man down, Emergency, and Lone Worker.
  • Support for LRRP(GPS), SCADA, IOT, and custom\protocols for interfaces to alarms and control systems.
  • Proactive built in monitoring and alerting capabilities including Coverage Resolution to Site Connectivity.
  • Detail and exception transaction logging and reporting.
  • RSSI and activity Study capabilities

System Requirements And Types

  • Radio Hardware/Releases Compatibility:.
    • MOTOTRBO XPR4000, XPR5000, XPR6000, XPR7000, SL7000 are all supported for the data messaging / Location / Telemetry / Application interface(s) and Safety / Administrative and Diagnostic needs of the user. Other members of the family, limited to voice traffic such as the XPR3000 and SL300 are supported from an administrative and diagnostic level.
  • Computer Hardware / Operating Systems:.
    • The MOTOTRBO family is supported through our DAGate™ Controller which is the bridge between our SaaS services and the MOTOTRBO system.
  • IP Technology:
    • For many facets of installation both a outbound connection for establishing the secure VPN tunnel to our SaaS center as well as a link to the MOTOTRBO™ system for various licensed protocols is established by the DAGate™ Controller.
  • Interfaces:
    • Depending on the configuration of the end user's system, Control Stations, or the MNIS//DDMS server or a XRC/XRT controller will be needed.
  • Customer will need to provide appropriate network services, UPS and power stability for the installation. Network services must include a drop that can make an outbound connection to our designated SaaS center based on a fully qualified domain name we publish.

Industries

Hospitality, Fire and Emergency Medical Services, Police, Healthcare, Manufacturing, Logistics.

Application Partner

Motorola Application Partner


SmartPTT Monitoring

Real-Time Remote Monitoring And Control Of MOTOTRBO Infrastructure

ELCOMPLUS

SmartPTT Monitoring is a software application providing real-time monitoring and comprehensive analytics of the radio network for in-depth analysis and optimal management of your MOTOTRBO infrastructure.

The system administrator can check the performance of the radio system and control the hardware remotely from a simple graphical user interface.

SmartPTT Monitoring is available as a standalone product or as an optional feature within SmartPTT Enterprise or SmartPTT PLUS.

Key Benefits

  • Real Time Monitoring – graphical representation of voice and data activity received from MOTOTRBO repeaters allows watching over the system in real time.
  • Hardware malfunction alarms.
  • Monitoring Analytics – graphical presentation of the collected data: proportions of event duration during a chosen time frame and daily, proportions of voice and data activity per day during a chosen time period.
  • Monitoring Reports – detailed report based on collected data and filtered by a number of criteria.
  • Minimized expenses for system maintenance.
  • Real-time network infrastructure monitoring.

Key Features

  • Network Topology – graphical representation of radio network schema: radio servers, repeaters, routers, UPSs.
  • Hardware Diagnostics – information about current state of connected MOTOTRBO repeaters and radio servers.
  • Hardware Control – tools to shut down or restart radio servers and MOTOTRBO repeaters.

SmartPTT Monitoring Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:.
    • MOTOTRBO radio with firmware 1.08.32 or higher.
    • XPR and SL series with firmware version R02.00.00 or higher.
  • Computer Hardware / Operating Systems:.
    • PC, Windows XP/Server 2008/Vista/Windows 7/ Windows 10, Intel Core i5 or higher, no less than 4 Gb RAM, Sound card (for connecting multiple channels, for example, M-AudioDelta 1010 LT), HDD recommended min 12 Gb (depends on volume of voice records).
  • Compatible with IP Site Connect, Capacity Plus & Linked Capacity Plus 2.0 and later.
  • Compatible with Connect Plus 1.4 and later.

Industries

Fire and Emergency Medical Services, Hospitality, National Government Security, Police, Transportation & Logistics, Utilities.

Application Partner

Motorola Application Partner


TRBOnet Watch

Complete Visibility For MOTOTRBO Systems

TRBOnet/NEOCOM SOFTWARE

TRBOnet Watch monitors the health and performance of the MOTOTRBO repeaters. It constantly scans system health and reports on connection status, events, embedded sensors and more. TRBOnet Watch will detect problems immediately and notify you by emails or SNMP traps.

TRBOnet Watch monitors loading for each channel individually and for the entire system. It analyzes all repeater slots for the traffic activity and builds the reports on the most consumers, data types and busiest hours. It creates the RSSI coverage map based on the GPS and RSSI information received from the field.

TRBOnet Watch helps to balance the channel load, proactively define and solve problems in the radio network.

Key Benefits

  • Monitor the network remotely and eliminate the necessity for onsite visits and significantly reduce travel costs.
  • Prevent system failures and reduce downtime.
  • Get a complete visibility on channel usage.
  • Custom reports and analytics help to plan on expanding.
  • Understand which zones have better or worse connectivity for further improvement.

Key Features

  • Real-time monitor (all types of data, detailed log sender, recipient, slots etc, signal strength for voice calls).
  • Topology monitor (System diagram and connections, repeater health status and alarms, remote control, failure point detection).
  • Reports and analytics (data stream visualization, multiple export formats, billing information, bottleneck analysis).
  • Channel usage monitor.
  • RDAC alarms.
  • Notifications (email, SMS etc.).
  • Network statistics.

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • MOTOTRBO repeaters.
  • Computer Hardware / Operating Systems:.
    • Windows 7/8/10/Server.
  • Compatible with IP Site Connect, Capacity Plus and Linked Capacity Plus 2.4 or above.
  • Compatible with Connect Plus 1.5 or above.

Industries

Fire and Emergency Medical Services, Hospitality, Mining, Oil & Gas, Police, Transportation & Logistics, and Utilities.

Application Partner

Motorola Application Partner


TW255 Forms App

Paperless Data Entry On XPR Series Portable And Mobile Radios

TALLYSMAN WIRELESS INC.

The TW255 is a software APP for MOTOTRBO™ portable and mobile radios. It is an effective tool for collecting in-field data in diverse applications such as School Bus Time & Attendance, Vehicle inspection information, Ready Mix concrete status updates, aircraft re-fueling, etc.

The TW255 MOTOTRBO™ software APP provides users with the ability to fill in FORM data directly into a MOTOTRBO™ radio and send to Tallysman TruFleet ™ application for processing or forwarding to a 3rd party application. Tallysman provides a Windows application to build and test FORMS before loading on radios.

Key Benefits

  • Cost-effective data entry.
  • Removes requirement for paper forms.
  • Savings on data entry.
  • Can be combined with other Tallysman APP e.g. Telematic breadcrumb reports

Key Features

  • IN-FIELD DATA COLLECTION (TW255 FORMS APP installs on MOTOTRBO™ option board).
  • FORMS BUILDER (Easy design of custom FORMS).
  • TIMESTAMP (All activity reports).
  • GPS tracking of workforce activities).
  • REPORTS (Comprehensive FORM APP reports i.e.Excel or pdf).
  • SIMPLE INTEGRATION to 3rd-party applications.

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • XPR 4000, 5000, 6000, 7000 series radios.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus 2.3 or above.

Industries

Mining, Oil & Gas, Transportation & Logistics.

Application Partner

Motorola Application Partner


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